The delivery time of items depends on the location of the customer and payment methods. Refer to the table below for more details:
|Destination||Payment||Shipping/Delivery Cost||Delivery Time**|
|GCC (UAE, Kuwait, Bahrain, Oman, Saudi Arabia, Qatar)||Credit card (CC) / PayPal||Free||1-2 weeks|
|India, Pakistan, Nepal, Bangladesh||Credit card (CC) / PayPal||Free||1-2 weeks|
|North America (United States, Canada, Mexico)||Credit card (CC) / PayPal||Free||2-3 weeks|
|South America||Credit card (CC) / PayPal||Free||3-4 weeks|
|Europe||Credit card (CC) / PayPal||Free||2-3 weeks|
|Rest of the World||Credit card (CC) / PayPal||Free||3-4 weeks|
*In some cases, delivery delays may occur due to unforeseen reasons. With the COVID-19 related supply chain disruption, we are working hard with shipping companies to ensure minimization of delayed deliveries. Customers may track their orders on their My Purchases page.
HomeopathyHere.com accepts all major credit cards (CC) including Visa, Mastercard, Discover and American Express as well as PayPal payment options.
In certain cases, for payments made via credit card, we might get in touch with you to request for additional personal documents, such as a passport copy or ID card, in order to confirm your order. This is required to verify the identity of the buyer and protect the cardholder against any possibility of fraudulent payments.
HomeopathyHere.com works diligently to maintain the accuracy of its listings of medicine databases online. In rare cases, we may be unable to successfully deliver items because of a mismatch in live inventory listings. In such cases, HomeopathyHere.com may cancel such orders if an item is unavailable, and make a full refund if the order has been paid for. The placement of an order does not guarantee delivery of an item.
HomeopathyHere.com is not liable for delay in orders because of custom clearances at destination.
HomeopathyHere.com will NOT deal with or provide any services or products to any of the sanctioned countries in accordance with the laws of Canada. Regulations may prohibit importation of certain medicines.
Custom Duties / Taxes:
Our items are shipped from India. Almost all countries apply customs duty on import of goods. The customers will be required to pay the customs duty upon delivery of the items. Please ensure to check duty rates for your country. You may use dutycalculator.com as a reference guide.
Credit Card Payments:
HomeopathyHere.com accepts all major credit cards (CC) including Visa, Mastercard, Discover and American Express as well as PayPal payment options. The cards are charged on site via our secure payment partner PayPal.com for the amount of the order value. Credit card companies may have additional charges based on the currency of your card.
HomeopathyHere.com promises you 100% satisfaction on purchasing from our site. We work diligently to ensure the accuracy of our medicine database. Nevertheless, if you have received the wrong item, please contact customer service at email@example.com. Please provide your order details including order ID, medicine details, your full name, your phone number and your shipping address. We will get back to you within 48 hours.
Once order has been placed, there are NO REFUNDS. However, in the event the wrong item has been shipped or if a certain medicine is out of stock, refunds will be done on a case-by-case basis. Refunds are usually made to the original mode of payment. You will be contacted via email or phone for refund confirmation.
Refund amount includes 100% the value of the item but does not include any customs duties paid for importation, nor any additional charges charged by your credit card provider. In case an order is canceled before delivery, the refund will also include shipping fee if it is a paypal or credit card order.
Refunds are processed within 7 days after the item is received by us.
You may contact customer service via:
Email: firstname.lastname@example.org [Please provide your order details (if applicable) including order ID, medicine details, your full name, your phone number and your shipping address. We will get back to you within 48 hours].
Phone: +1 (623) 565-8473 [Please leave a detailed voice message if you call us during non-office hours, and we will get back to you within 48 hours].
Chat: Coming soon!